Customer Feedback

Pet Information

Please tell us about you and your pet's boarding experience at our Pet Resort. Our goal for your pet is to be safe, happy, relaxed, (and tired) from all the fun they have here at our Pet Resort. We hope everything was to your satisfaction but we won't know unless we hear from you. Please fill out as much information below as you can.
Thank you very much.

Dog / Cat ?

Pet's Name

Breed

Sex

Male

Female

Pet Owner's Information

Owner's First & Last Name

Street Address

City/State/Zip

Home Phone

Cell Phone

Email Address

How did you find out about the "Tunica Pet Resort"?

If a casino referred you, do you remember which one?

Pet's Boarding Dates

Approximate Dates of Boarding, from ____?____ to ___?___:

Facility

Upon entering our Pet Resort front door, what did you notice?

Checking In Your Pet

When checking in your pet, it was:

Employees/Owners

When speaking with the employees and/or owners (either in person or on the phone), they were:

Kennel Area

If you toured our Pet Resort and went into the boarding/kenneling area, what did you notice?

Checking out your Pet

After your pet boarded with us, how was the checking-out process?

Grooming

Was your pet groomed while boarding with us? If so, was it to your satisfaction?

NOTES/COMMENTS:

Summary

Any final thoughts/comments/suggestions you'd like for us to know about?

Would you use the Tunica Pet Resort again?

Yes

No

Indicates Response Required

It smelled bad	It smelled clean
It was bright, open, not cramped for space	It was noisy
It was quiet	It was unorganized and disfunctional
Had to wait-nobody at front counter	Dirty, soiled floors
Other

Easy	Hard
Fast	Slow
Un-organized	Very Organized
Comfortable leaving our pet	Uncomfortable leaving our pet
Other

Polite	Not Polite
Helpful	Rude
Cheerful/Friendly	Knowledgable about pets
Loving towards your pet	Boring
Not Interested	Other

It smelled bad	It smelled clean/pleasant
It was dirty	It was neat/tidy
It was unorganized/confusing	It was dark inside
It was bright inside	The dogs were whining/scared
The dogs seemed comfortable	The dogs seemed happy
Some kennels were soiled	Other

Fast	Slow
Un-organized	My pet was dirty
My pet was clean	My pet seemed happy/excited
My pet seemed scared	My pet seemed sad
My pet's belongings were returned intact	My pet's belongings were damaged/lost
Other


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